They are everywhere: at theme parks in front of each roller coaster, in stores at each cashier, at red lights in front of intersections, and everywhere in airports. Queues – one person, standing behind another, waiting. Waiting, chatting, waiting, tapping a foot, waiting, texting, waiting, making a call, checking a watch, and waiting some more.
In English, especially in the United States, this waiting ritual is referred to as “standing in line.” A line connotes that everyone lines up perfectly behind one another, and implies a sense of order. Many theme parks and banks erect a series of barriers to direct the “wait-ees” to wander back and forth, still in one long line, always getting closer to their destination, while packing as many people into the smallest possible area. Alternatively, most supermarket and department stores, instead of managing one long queue, each cash register has its own line; the shopper must then choose one, and hope that the cashier in the selected line is faster.
In German, the act of standing in a queue is called “in einer Schlange stehen,” literally translated as “to stand in a snake.” The reference to a snake implies that the formation is more fluid, and the “line” can take twists and turns. The many short lines are de rigueur; you will be hard-pressed to find the one long line with barriers. And one more thing – cutting in line is a way of life.
So is everyone equally conscious of standing, well mannered, either in a straight or a curved line? Culturally, in the United States, people are more patient with the process than in Germany, as illustrated by airline passengers. While everyone stands in an orderly line for the security screening, once passengers reach the gate, all bets are off. As I recently boarded a flight in Frankfurt, once the first seating section was called to board, every single passenger swarmed towards the jetway, elbowing their way ahead. Alternatively, when I board a flight in the U.S., a straight line of elite mileage status fliers casually forms near the jetway even before they are called, and no one even tries to cut in line; once boarding begins, other passengers stay seated and await their seating section to be called.
Maybe the lesson is to wear running shoes and elbow pads in Germany? My strategy for flying domestically is different: I have rediscovered Tetris to keep myself entertained while in line!
*Birgit